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Hot Wok Original Wok and Burner Set

Name: Hot Wok Original Wok and Burner Set
Brand: Hot Wok
SKU: HW3711
Rating: 4 (1 reviews)

1 Review(s)

£125.00

Product Features:

Cook authentic Asian meals in minutes
Perfect heat control with 3 settings
Connection hose and regulator included
Full instructions included
Quick and healthy cooking

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Price: £125.00

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Wok cooking is gaining in popularity as more people become aware of the health benefits of stir frying. Using the Hot Wok set allows you to produce amazing Asian meals for your family and friends, making it a must-have accessory for every home or professional kitchen. The original Wok Set allows you to get the wok to a really high temperature and cook in minutes, without introducing smoke, oil or fumes.

Hot Wok’s products are recognised for their high quality standards and are built for many years’ service. Maintenance is simple, to clean the wok pan use the traditional style Hot Wok bamboo whisk to remove left over food and oil from the pan. The versatile Hot Wok can be used for creating many different dishes. The original Hot Wok set comes complete with a connection hose, regulator, and 30 cm wok pan. Choose from the 7 kWh burner or the new 12 kWh burner. These high power burners give out the same heat as four hot plates in one, ideal for high temperature wok cooking. A great set for someone just getting into wok cooking or equally for a seasoned professional. Detailed instructions are included so the wok set is easy to use.

Stir frying in a wok is a healthy option because food can be cooked quickly, minimising the loss of vitamins which are sensitive to heat, such as vitamin C and thiamine, the B vitamin. Another advantage to wok cooking is that you need far less oil than you would use in a conventional frying pan, and because the wok has high sides, food can be more evenly cooked. Ingredients are stirred without absorbing so much oil, and more oil can be drained by pushing cooked food up the sides of the wok.

Using fresh, seasonal ingredients and local produce will ensure that you get the best from your wok set, retaining their great natural textures and taste. Wok cooking is a fantastic way to preserve and enhance the flavours of the ingredients you use, helping you create perfect meals every time.

12kwh WOK great

25 August 2019 by: Peter
First impression a very good Wok burner, the only problem I have is the Regulator is 27m and 37mbar, which doesn’t fit Spanish gas bottles which are 35mm, I would have thought you could have supplied the appropriate one for Spain.

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1. How big is a pallet?

A pallet is, most commonly, a flat wooden structure that supports large and/or heavy goods in a stable manor whilst in transport. Goods are generally secured to the pallet with a heavy duty shrink wrap and strapping.

Our Pizza Ovens are delivered in a pallet crate (1.2m³) which creates full protection for the oven.

All other BBQs and Heavy products are delivered using a Euro pallet and the Dimensions are 120cm long and 80cm wide.

2. Can you deliver to other than Mainland UK?

Yes, delivery to Mainland UK is included in the price but we can arrange deliveries further afield. We will usually obtain a couple of quotes for comparison and will pay the first £40.

For deliveries to Northern Ireland, Highlands of Scotland, Isle of Wight and Isle of Man expect to pay a supplement of between £90 and £120.

The supplement for deliveries to France are approximately £150, or so.

It is advisable to call our Customer Services team on 01522 704505 beforehand to discuss your requirements and obtain an accurate quote.

3. How soon can I expect to receive my item?

Mainland UK 3 working days

N Ireland, Highlands of Scotland, Isle of Wight, Isle of Man and France 3-5 working days

4. Will you contact me to arrange a convenient delivery day?

Yes, it is important that you ensure your contact details (email and telephone numbers) and delivery address are correct on the order details you have provided on the order, as it is these details that we will use to contact you.

It is important that you notify us of any potential issues for the delivery driver such as narrow or unadopted roads, restricted access, etc. A delivery vehicle can be as large as a furniture removals lorry however if we are aware of any issues, we may be able to overcome these by using a smaller, 7.5 tonne vehicle, similar in size to a refuge lorry. If the delivery cannot be made, a charge may be levied for a failed delivery.

If you have not heard from us within 24 hours of placing your order, please telephone our Customer Services team on 01522 704505. We cannot dispatch the pallet without pre arrangement.

5. Will you provide a time slot for my delivery?

Regrettably, we are unable to provide you with a time slot. Deliveries are usually made between 9am and 5pm on the scheduled day. We will ask the driver to call you when he is an hour away, however this is not guaranteed and is down to the driver.

6. Do I have to be in for the item to be delivered?

Yes, it is extremely important that you are present to receive your item as you will need to check it for any damage.

It is guaranteed against damage in transit so if there is any sign of damage at all, please record this on the drivers paperwork, making it clear to the driver. In this situation, you must obtain a countersignature from the driver on the copy of the delivery note. When notification of any damage is received at this office, we will then arrange an immediate spare part or replacement.

Any goods marked as "unchecked" will be deemed to have been received in good order. There are some products which cannot be completely checked at the point of delivery and we accept that, however, please notify us within 24hrs of the delivery if you identify damage components after removing the packaging.

If there is no-one available to accept delivery, the goods will be returned to the local distribution centre and an additional re-delivery charge will be incurred.

7. Will the driver remove the packaging?

The driver is not responsible for unpacking the product or removing pallets and/or packaging materials.

8. Can the delivery driver put the item in my garage/garden/shed?

We regret that deliveries are what are known as kerbside deliveries. The driver is not insured to park his vehicle on your drive and may only do so at his own discretion.

He/she will use a hydraulic hand trolley to move your item and place it as close to the final destination as possible. The trolley has small wheels and is unable to operate on soft surfaces such as grass, gravel, cobbles or over steps.

It is important that you have a hard, level surface for a successful delivery. If the delivery cannot be made, a charge may be levied for a failed delivery.

If you are unsure about your drive or delivery point – please call us on 01522 704505 and we can discuss it with you.

9. Is installation included?

No, installation is not included, this is your responsibility.

Ovens weigh between 225kg and 670kg, whilst masonry BBQs can weigh over a tonne. Most ovens are delivered in one piece, unless stated, whilst the BBQs can be in separate parts.

Given the weights involved we would suggest between two and four people will be necessary. Some heavier items have anchor points making them suitable for hoisting (if you are unsure, please call our Customer Services team on 01522 704505). It is possible to hire hoisting equipment but you should check with any hire company that the lifting capacity is appropriate.